Understand exactly what you are signing up for before you invest.

Frequently asked questions

• Who is eligible to use the platform?

  You must be at least 18 and legally permitted to use the service where you live. Availability depends on local law and sanctions; check the Terms before creating an account.

• Which assets and networks are supported?

  The Supported assets section and deposit form show assets currently enabled. Deposit and withdrawal availability may differ by asset and network. Always verify the network before sending.

• What fees will I pay?

  Any applicable platform fees, including withdrawal fees, are shown before you confirm the request. Network or third-party provider fees may also apply.

• How is a return target calculated?

  If a plan publishes a target, its percentage range and calculation basis are shown. The calculator applies that percentage to your amount over the full term. It is an estimate, not a promise; actual results may be lower, including a loss of principal. Plans without a published target are not calculated.

• Are returns guaranteed?

  No. Crypto assets are volatile and you can lose some or all of the money you invest. Plans show a return target only when one has been defined and published, and a target is not a promise.

• Is real money moved on the platform today?

  Not yet. Until a licensed payment provider is connected, every deposit, withdrawal and position is clearly labelled as simulated and no real funds move.

• What is the minimum to get started?

  Each plan sets its own minimum and maximum, shown on the plan cards above. Deposits also have a platform minimum, which you'll see on the deposit form.

• When does my deposit show in my balance?

  After a finance reviewer confirms the funds have arrived. Submitting a request or uploading a receipt does not change your balance on its own.

• How do withdrawals work?

  Request a withdrawal from your available balance. The amount is held while a reviewer checks it, and it's marked completed only once the payout is confirmed.

• Will I need to verify my identity?

  Identity checks will be introduced with a licensed verification provider. We'll let you know in your dashboard before anything is required, and nothing is needed today.

• Can I reinvest when a plan ends?

  Yes. When a position reaches the end of its term, the principal returns to your available balance, and you can open a new position from it whenever you like.

• Can I close a position before the term ends?

  Positions can be cancelled within 24 hours of opening. After that, they run until maturity.

• Is there a referral programme?

  Every account has a referral code in Settings, and new accounts can enter one when they sign up. Referral rewards aren't offered at the moment.

• How is my account protected?

  Verified email, strong passwords, optional two-step sign-in, row-level data isolation and a full audit log of privileged actions.